FAQ and Support

Your Questions, Our Answers – Voltfang Support

This section provides you with useful information and answers frequently asked questions that are important for a potential partnership with Voltfang. Find answers to your most important concerns here.

General Questions

As a Voltfang partner, you benefit from a partnership in a rapidly growing market where the demand for high-performance and sustainable battery storage systems is constantly increasing. Our partner program offers you comprehensive support in sales, service, and marketing. You sell innovative storage solutions “Made in Germany” and benefit from exclusive training sessions and first-hand technical support. Additionally, you gain access to renowned customer inquiries and can position yourself as a leading expert in your industry.

Voltfang offers highly flexible and scalable battery storage solutions based on repurposed electric vehicle batteries. This technology uses repurposed Li-ion (NMC) batteries originally developed for the automotive industry, providing high energy density and excellent safety standards. Our systems cover capacities from 45 kWh to several megawatts and are designed for applications like self-consumption optimization, peak load shaving, charging station integration, and dynamic energy management. The storage solutions are modular, making them ideal for both small and large-scale projects.

Voltfang supports you comprehensively: from project initiation to follow-up. Our 360° service includes technical consulting, sales support, tailored marketing materials, and access to training sessions. With our partner portal, you can quickly create offers, manage documentation, and access resources. Thanks to close collaboration, you can always provide your customers with the optimal solution.

The partner portal is your central tool for collaboration. It offers you simple and intuitive project coordination, order processing, technical documentation, and access to marketing materials. This allows you to plan projects quickly and efficiently, keep an overview of resources, and monitor the status of your projects at any time. You also receive exclusive information about product updates and promotions. The portal facilitates seamless communication and accelerates your project processes.

Our storage solutions are compatible with a wide range of common inverters and systems from leading manufacturers. The Voltfang EMS ensures seamless integration and enables the implementation of various applications. The solution remains flexible, allowing you to easily adapt both existing and future infrastructures. Through partnerships with leading manufacturers and the high compatibility of our products, you can be confident that Voltfang systems can be integrated into both existing installations and new projects.

Training, Certification, and Margins

Certification as a Voltfang partner takes place through a structured onboarding process consisting of several steps: First, you register in the partner portal. After registration, you will receive a welcome email announcing the next steps – a personal meeting with one of our experts. Then you attend exclusive training sessions that equip you with the most important knowledge and skills. Upon completion, you gain access to comprehensive marketing materials to help you successfully market Voltfang. This process ensures that you are well-prepared for the partnership and can count on Voltfang’s support from the start.

Voltfang regularly offers webinars and training sessions tailored to the needs of our partners. These include product training, in-depth sessions on specific applications, and technical details. In the partner portal, you have access to new training dates and video tutorials at any time, helping you with product installation and use. This keeps you and your team up to date and enables you to offer your customers the best solutions. This ongoing access to training materials makes continuous development easier for you and ensures you keep improving.

As a Voltfang partner, you enjoy attractive margins and can access free installation support from our team for your projects. Additionally, you benefit from exclusive training, marketing support, and close cooperation with our sales team. Our goal is to work together to ensure long-term success and strengthen your market position.

Contact

In the partner portal, you will always find the contact details of your regional contact person. Additionally, our team in Aachen is available to assist you in all project phases – from planning to technical questions to follow-up. We place great importance on personalized and direct communication to help you quickly and efficiently. If you encounter challenges or problems, feel free to reach out to our experts who are ready to assist you with advice and support.

Get started with Voltfang

Still have questions? Contact us!

Voltfang GmbH
Grüner Weg 37,
52070 Aachen

+49 2405 6457880
hello@voltfang.de